Frequently Asked Questions
Everything you need to know about shopping with Nicola Harding.
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping within the continental US generally takes 3-5 business days, while international shipping varies by destination.
What is your return policy?
We offer a 30-day return window for most items in their original, unused condition. Please visit our returns portal to initiate a request and receive a prepaid shipping label.
Which payment methods do you accept?
Nicola Harding accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Are your products ethically sourced?
Quality and integrity are at our core. We partner exclusively with manufacturers who adhere to strict ethical labor practices and sustainable sourcing standards.
Do you offer gift wrapping services?
Yes, we offer premium gift wrapping for a small additional fee. You can select this option at checkout and include a personalized message for the recipient.